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Your IT department. Without adding another salary.

Support for your people. Security for your systems. A technology partner for everything you build next.

Find your monthly price ↓Compare annual costs

Support Recommended · 7 users

$1,750

$21,000 per year in managed IT fees

$250.00 per user / month

Microsoft 365 administration, Windows management, everyday support and ongoing security operations.

Licenses, backup, infrastructure and projects are additional.

Choose the coverage. We’ll support the team.

Recommended manages Microsoft 365, Windows computers, Cloud PCs and everyday support. Pro adds Mac and mobile management, advanced information protection, Teams Phone, Creative Cloud and extended hours.

Set your team size once to compare both support plans.

For 7 users, Recommended support is $1,750 per month and Pro support is $2,100 per month.

Microsoft & Windows

Support Recommended

Business Premium with Defender Suite. Microsoft 365 and Windows support.

$1,750 / month

$250.00 per user / month

$21,000 annually · 7 users

Microsoft licensing

Business Premium + Defender Suite · $32.00 per user / month

Managed support
$1,750
Microsoft licensing
$224
Adobe licensing
$0
Cloud PC licensing
$0
Estimated monthly equivalent
$1,974
Discuss Recommended →

8 a.m.–5 p.m. in your business’s local time zone

Your proposal confirms covered business days, holidays, and multi-time-zone coverage.

  • Unlimited help with your covered apps and enrolled devices
  • Microsoft 365 email, Teams, shared files and secure sign-in support
  • Windows computer and enrolled Cloud PC support
  • Routine account changes, updates and managed security settings
  • New-hire access and departing-employee account changes
  • Adobe PDF, e-signature and software vendor coordination

Broader coverage

Support Pro

Business Premium with Defender and Purview suites. Also supports Microsoft 365 E3 and E5.

$2,100 / month

$300.00 per user / month

$25,200 annually · 7 users

Microsoft licensing

Business Premium + Defender and Purview suites · $37.00 per user / month

Managed support
$2,100
Microsoft licensing
$259
Adobe licensing
$0
Cloud PC licensing
$0
Estimated monthly equivalent
$2,359
Discuss Pro →

Extended support: 7 a.m.–7 p.m. U.S. Central Time

Your proposal confirms covered business days, holidays, and multi-time-zone coverage.

  • Everything in Support Recommended
  • Setup, updates and support for enrolled Mac computers
  • Supported phone and tablet setup and security help
  • Advanced Microsoft Purview information protection
  • Teams Phone and Adobe Creative Cloud support
  • Support for Microsoft 365 E3 and E5 environments
Licensing details

License estimates use U.S. list prices before tax. Microsoft 365 uses an annual subscription paid yearly; Adobe uses an annual contract billed monthly; Windows 365 uses a monthly subscription. Your quote confirms billing terms and reseller pricing.

Routine account changes and setup for enrolled managed devices are included after onboarding. Initial tenant setup, migrations, deployments, on-site work and projects are separately scoped unless your proposal states otherwise.

Day-to-day user support for enrolled Windows 365 Cloud PCs is included. Provisioning, deployment, policy design, platform administration, and support for underlying personal or unmanaged devices are separately scoped unless your proposal states otherwise.

View graduated per-user rates

Each rate applies only to users in that band. Example: 15 users on Recommended = $3,350/month.

User bandRecommended / user / monthPro / user / month
1–7$250$300
8–22$200$240
23–50$160$192
51–100$128$153.60
101+$102$122.88

Annual comparison

Monster MSP vs. hourly IT

Get ongoing Microsoft management, security operations and employee support for a predictable monthly fee.

Unlimited covered help

Ask for help without watching the clock during your plan’s support hours.

Ongoing management

Keep IT moving with updates, access management and agreed security controls between tickets.

Predictable spending

Use a clear monthly service fee instead of a bill that changes with covered support hours.

Hourly IT · 14 hours/month$29,400
Monster MSP · 7 users$21,000

Annual savings in this scenario

$8,400

28.6% less than the alternative shown.

Comparison assumptions

Hourly scenario: 2 hours per user/month at $175/hour, annualized. Published rate source. Illustrative workload, not an average; lower usage can cost less.

Internal IT: one hire per 40 users, rounded up. Each hire costs $114,750/year: $85,000 salary plus 35% for assumed benefits and employer payroll costs.

The comparison switches at 16 users as a presentation choice, not a hiring recommendation. Software licenses, projects and additional services are excluded.

Support beyond the screen

Your people have a plan. Your locations should, too.

Connect and manage the physical systems behind your business, from office Wi-Fi to doors, cameras and shared storage.

01 / Connectivity

Networks & Wi-Fi

Firewalls, switching, business and guest networks, remote connectivity and internet-provider coordination.

02 / Visibility

Video surveillance

Camera coverage, recording, authorized viewing, retention planning and camera health checks.

03 / Entry

Access & visitor systems

Doors, gates, badges, mobile credentials, intercoms and approved access changes.

04 / Environment

Sensors & alerts

Temperature, humidity, leaks, motion and door status, with documented notification responsibilities.

05 / Experience

Audio, video & signage

Multi-zone sound, reception displays, announcements and supported network audio/video distribution.

06 / Operations

Storage, power & cloud

NAS, rack and managed power, plus separately scoped Azure, server and virtual desktop operations.

Backup & Recovery

Protect agreed Microsoft 365 data, storage, servers and workstations with monitored backups, documented recovery procedures and scheduled restore tests.

Technology Planning & Leadership

Virtual CTO guidance, budgets, roadmaps, business policy creation and maintenance, vendor coordination and delivery oversight.

Build what comes next

Software and AI. Built around your business.

Custom applications and managed AI infrastructure, scoped to your business.

Software Development

Make your workflows work better.

Custom applications, portals, integrations, dashboards and AI-enabled workflows. Delivered in stages, validated with your team and maintained over time.

Hosting, licenses and API usage are additional. Build and support terms follow your proposal.

Explore development →

Local AI Infrastructure

AI capacity that grows with you.

A complete managed site kit: AI hardware, controller, agent host, NAS, networking, rack and power. Sized for your workloads and built to expand.

Select financing may be available. Requires Recommended or Pro with matching service terms. Installation, cloud usage, backup and development are additional.

Discuss local AI →

Before you decide

Pricing questions, answered.

Which support plan is right for us?

Recommended covers teams working primarily in Microsoft 365 on managed Windows computers and Cloud PCs, with Adobe PDF and e-signature support. Pro adds Mac and mobile device management, advanced Microsoft Purview information protection, Teams Phone, Creative Cloud support, and extended support hours. Pro also supports Microsoft 365 E3 and E5 environments. Final plan fit is confirmed during the assessment.

Are Microsoft 365 and other licenses included?

Licenses are separate from support fees. The estimator shows Microsoft licensing plus optional Adobe and Windows 365 Cloud PC licenses. E3, E5 and mixed-license setups are quoted separately.

When can our team get help?

Recommended uses an agreed 8 a.m.–5 p.m. local-time service window. Pro provides an extended 7 a.m.–7 p.m. Central service window. Your proposal confirms covered business days, holidays and multi-time-zone arrangements.

What does unlimited support cover?

Help with the services and enrolled devices covered by your plan during support hours. The four-hour response SLA means a response within four support hours, not a guaranteed fix. Initial setup, migrations, on-site work and projects are separately scoped.

How does pricing change as we grow?

Additional users cost less as each graduated band is reached. Each rate applies only to users in that band; the calculator shows the resulting monthly support total and effective per-user amount.

Are networks, backups and cameras included?

These are additional services. Site Infrastructure covers agreed locations and equipment; Backup & Recovery covers the data and systems selected for protection. Hardware, installation and cloud usage are additional.

Do camera and sensor services include live monitoring?

Equipment management and automated alerts are available. Continuous monitoring by staff and emergency dispatch are not included.

Can you help with business policies?

Yes. Technology Planning & Leadership includes policy creation and maintenance. Your support plan handles the agreed technical controls.

Are there setup fees or a minimum commitment?

Your proposal confirms setup fees, minimum commitments and contract terms. The calculator estimates ongoing support and selected licenses; setup and other services are quoted separately.

What happens after the free assessment?

We review your team, systems and priorities, then recommend services and provide a proposal. Detailed technical work is quoted separately.

Know what your IT will cost.

Tell us about your team and locations. Get a clear proposal for support, licensing and infrastructure.

Request a Free Assessment →