Privacy Policy
Last updated: April 17, 2026
MonsterMSP LLC, doing business as Monster MSP, uses this website to describe its services, receive inquiries, and provide access to certain third-party tools and portals. This Privacy Policy explains what information we collect through the website, how we use it, and the third-party services involved in operating the site.
Information We Collect
We may collect information you choose to provide directly, including when you:
- submit a contact form
- send us an email
- use live chat features
- request information about services, assessments, or promotions
Depending on what you submit, this may include your name, business name, email address, phone number, message contents, and basic marketing attribution details such as the page you were on or UTM parameters included in the URL.
We may also collect limited technical and security-related information associated with website use, including IP address, browser user agent, device and browser characteristics, and anti-spam verification data.
How We Use Information
We use website information to:
- respond to inquiries and service requests
- evaluate potential client or partner opportunities
- route messages to the appropriate internal team members
- protect the site against spam, fraud, abuse, and unauthorized access
- understand which pages or campaigns are generating inquiries
- support normal website operations and performance
We do not sell personal information collected through this website.
Third-Party Services Used On This Site
This website relies on third-party service providers to host the site, store submitted data, deliver notifications, and operate certain embedded tools.
These providers may include:
- Cloudflare, for site hosting, edge delivery, performance, security services, and Turnstile spam protection
- Supabase, for application data storage, authentication, and related database operations
- Microsoft, for contact notification delivery through Microsoft Graph and for Teams Live Chat when enabled
- Google, for tag management and analytics tools when enabled
If you interact with third-party widgets, live chat, billing portals, helpdesk portals, or linked external services, your information may also be subject to those third parties' own privacy terms and practices.
Cookies, Local Storage, and Similar Technologies
This site uses a simple cookie-preferences model with two categories: essential and non-essential.
Essential cookies and similar technologies are used for core site operation, security, consent storage, protected admin authentication, short-lived OAuth security flows, and anti-spam protections.
Non-essential cookies and similar technologies may be used by optional third-party tools such as Teams Live Chat, Google Tag Manager, Google Analytics, and future marketing or measurement tools when those tools are enabled and you allow them.
You can accept all cookies, accept essential cookies only, or reopen Cookie Preferences later from the site footer.
Contact Forms and Lead Handling
When you submit a message through our contact form, we may store the submission details, metadata related to the request, and limited technical context needed to review, triage, and respond to the inquiry. Messages may also generate internal notification emails so our team can follow up.
Live Chat and Third-Party Tools
When enabled, the Microsoft Teams Live Chat integration is provided by a third party. Interacting with that tool may cause data to be collected or processed directly by the provider. Monster MSP does not control the privacy policies of third-party services.
Analytics Tools
When enabled, Monster MSP may use Google tag management and analytics tools to understand site usage, measure campaign performance, and improve marketing effectiveness. These tools are treated as non-essential and are intended to load only after you allow non-essential cookies.
Data Retention
We retain inquiry and website-submitted information for as long as reasonably necessary for business communication, recordkeeping, security, legal compliance, and operational needs.
Your Choices
If you want to request correction or deletion of information you submitted through this website, contact us at sales@monstermsp.com. We will review requests in light of applicable legal, security, and operational obligations.
You can also manage optional cookie and tracking preferences through the Cookie Preferences control available on the website.
Changes To This Policy
We may update this Privacy Policy from time to time as the site, its integrations, or business practices change. The updated version becomes effective when posted on this page.